Frequently Asked Question

1. Open the printer. Pull the release latch levers toward the front of the printer.

2. Open the media roll holders. Orient the media roll so that its printing surface will face up as it passes
over the platen (drive) roller.Pull the media guides open with your free hand and place the media roll on
the roll holders and release the guides. Verify the roll turns freely. The roll must not sit in the bottom of
the media compartment.

3. Pull the media so that it extends out of the front of the printer.

4. Push the media under both of the media guides.

5. Close the printer